Terms & Conditions

A warm welcome to Psychic.co.uk and thank you for taking the time out to read our terms and conditions.

These terms and conditions cover the use of this website and the services related to it.

Psychic LTD

Psychic.co.uk is owned and operated by Psychic LTD. Psychic LTD also trades as Psychic.co.uk, company No.12083543. When using this site and its services, you agree to these terms and conditions in full.

Use of Website

You are expressly and categorically restricted from all of the following:

  1. publishing any Website material in any media;
  2. selling, sublicensing and/or otherwise commercializing any Website material;
  3. publicly performing and/or showing any Website material;
  4. using this Website in any way that is, or might be, damaging to this Website;
  5. using this Website in any way that impacts user access to this Website;
  6. using this Website contrary to applicable laws and regulations, or in a way that causes, or may cause, harm to the Website, or to any person or business entity;
  7. engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website, or while using this Website;
  8. using our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;
  9. using this Website to engage in any advertising or marketing;

Certain areas of this Website are restricted from access by you and we may further restrict access by you to any areas of this Website, at any time, in its sole and absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain the confidentiality of such information.

Our Phone Services

We offer Zoom video and audio calls to our psychics on Psychic.co.uk.

In order to speak with any of the psychics provided to you by Psychic.co.uk, you must be the internet service providers bill payer or otherwise have the bill payers permission.

Any calls made to the psychics registered on Psychic.co.uk are for over 18s only.

All calls are recorded, both audio and video, via Zoom.

All call recordings via Zoom are stored in our Zoom Cloud account for quality and training purposes.

This privacy policy sets out how we comply with European Union data protection requirements. This applies to use of all services and the sites.

How Our Psychic Services Work & Are Delivered

  1. Look through our Psychics profiles on our website, watch their Validations and Biography Videos then choose the one that you’d love a reading with.
  2. Then pick a date and time to have your reading from their calendar that suits you, and purchase securely.
  3. We’ll then email you your details to connect with your chosen Psychic via Zoom, (through Zoom links) in the Zoom App or via your Internet Browser.
  4. All Psychic readings are exclusively 1-to-1. So only one person on audio and/or camera on Zoom in any reading session.
  5. If more than one person is on screen at the time of the reading or the Psychic is asked to read for more than one person on audio, during the booking, the Psychic may terminate the Zoom session with no refund given.

Pricing of Psychic Readings

The pricing system here on Psychic.co.uk is very simple and straightforward. There are different prices for each Psychic. This is clearly shown on their profile pages, above their booking calendars.

On the ‘Readers’ page, you can search through the Psychics on the site by adjusting the results shown on the page via the ‘sorting box’ which will determine the order of the results shown (Psychic Readers).

The price of readings from each Psychic can be sorted on the ‘Readers’ page to show:

Sort by price: low to high or Sort by price: high to low.

There are set reading lengths on Psychic.co.uk. The reading lengths are the same for every Psychic and are 25 or 50 minutes long.

Please read our ‘Refunds and Cancellations‘ information below so you are fully aware of our policies.

Refunding and Cancellation

We are certain that you’ll have a great experience with any of our readers on Psychic.co.uk and the service they provide. However, if you’re not happy with your reading for whatever reason, then we kindly ask you to send us an email or call us within a 48 hour period from when your reading took place and we will provide you with a full refund or place you with a new reader, whichever you prefer, with no questions asked.

Be sure to note down the time, date, and reader contacted.

Refunds will only be paid once for each reader you weren’t satisfied with.

This policy is subject to fair usage and we reserve the right to decline a refund or to give you another reading if we strongly believe the request is not genuine or valid.

As part of the monitoring of our refunds, we reserve the right to record all calls, video and audio.

All requests must be made through our office via phone or on email and are subject to verification. Requests for refunds must be made within 48 hours of the call being terminated.

If you book a reading and then wish to cancel, you must contact us via email or phone and let us know.

The following rules and timeframes will apply for refunding:

  1. A full refund will be given upon cancellation up to 48 hours before the exact time of the scheduled reading.
  2. A refund of 50% of the Psychic reading fee will be given upon cancellation between 48 and up to 24 hours before the exact time of the scheduled reading.
  3. There will be no refunds given if a cancellation is requested less than 24 hours before the exact time of the scheduled reading.

These rules are in place to be respectful of the Psychic readers time, and to other customers who will be wanting to have a reading with the Psychic at any time within their 2-week availability booking window.

Disclaimer

All psychic readings on Psychic.co.uk are provided to the customer for entertainment purposes ONLY and do not in any way constitute medical, financial, legal, personal or any sort of professional advice.

All information given during all psychic readings through the psychics that are listed on Psychic.co.uk cannot be guaranteed.

By having a psychic reading or using this site, you understand that we do not provide advice, give any directions for you to follow or any recommendations. A psychic reader may from time to time offer a personal opinion but this does not constitute advice. A reader will not diagnose conditions or illnesses and that includes questions pertaining to death or pregnancy. The content of psychic readings and the use of this site are for entertainment purposes only and are not be relied upon.

We do not guarantee, endorse, recommend, refer, verify, or evaluate any services provided by readers, and nothing shall be considered as a guarantee, endorsement, recommendation or referral of any reader. We do not warrant the legality, quality, validity, safety, accuracy, completeness, or applicability of the content or anything said or written by any reader or any advice provided. We will not be liable for any damages sustained due to any dependence by you on such information provided by any reader.

Readers are not employed by us and the provision of any of the service by a reader shall be directly between you and the reader. You and the reader are solely responsible for the conversations which take place whilst a reader is providing any services.

Quality Control

At Psychic.co.uk we are constantly striving to offer the best possible service to our customers and readers alike. We look into all negative feedback from customers and where necessary, listen and watch back the Zoom recording of the call in question to better serve you and ultimately provide the correct remuneration where applicable.

All calls to every psychic booked through Psychic.co.uk are recorded via Zoom. This includes both audio and video. All call recordings via Zoom are stored in our Zoom Cloud account for quality and training purposes.

We very much hope you have an enjoyable experience with us at Psychic.co.uk!