Terms & Conditions

Terms & Conditions

A warm welcome to Psychic.co.uk and thank you for taking the time out to read our terms and conditions.

These terms and conditions cover the use of this website and the services related to it.

Psychic LTD

Psychic.co.uk is owned and operated by Psychic LTD. Psychic LTD also trades as Psychic.co.uk, company No.12083543. When using this site and its services, you agree to these terms and conditions in full.

Use of Website

You are expressly and categorically restricted from all of the following:

  1. publishing any Website material in any media;
  2. selling, sublicensing and/or otherwise commercialising any Website material;
  3. publicly performing and/or showing any Website material;
  4. using this Website in any way that is, or might be, damaging to this Website;
  5. using this Website in any way that impacts user access to this Website;
  6. using this Website contrary to applicable laws and regulations, or in a way that causes, or may cause, harm to the Website, or to any person or business entity;
  7. engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website, or while using this Website;
  8. using our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;
  9. using this Website to engage in any advertising or marketing;

Certain areas of this Website are restricted from access by you and we may further restrict access by you to any areas of this Website, at any time, in its sole and absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain the confidentiality of such information.

Our Phone Services

In order to call or text any of the numbers on this site, you must be the bill payer or otherwise have the bill payer’s permission.

All our phone services are for over 18s only.

The phone services and pricing is as follows and is replicated throughout this site:

0905 005 8220 – Calls cost £1.50/min + your phone provider’s access charge. 18+ with bill payer’s permission. All calls are recorded. Entertainment only. SP: www.inveroak.com.

Maximum call length when dialling 0905 005 8220 at £1.50 per minute is 25 minutes, equalling £40 adhering to the limit for Premium Rate Services calls.

The credit card services and pricing are as follows and is replicated throughout this site:

0330 114 0055 – £20 for 20 minutes, £30 for 30 minutes, £40 for 40 minutes and £1.00 per minute thereafter.

Upon using our credit card service line, you will be given the option to extend your call after your chosen amount of time is up. Fees for any extension to this are charged at £1.00 per minute.

The text services and pricing are as follows and is replicated throughout this site:

You must text the word ANSWERS followed by your question or problem to 78887.

SMS cost £1.50 per message, max 3 per reply. 18+. SP: InverOak.com PO Box 10015, CM1 9HH. To opt-out of free promo messages call Helpline 0330 114 0300 or text ‘STOP’ to 78887.

Psychic.co.uk is governed by the Phone-paid Services Authority. All precautions have been taken to ensure we adhere to the rules and regulations laid down by the Phone-paid Services Authority governing LIVE chat. For more information see http://www.psauthority.org.uk/for-consumers.

This privacy policy sets out how we comply with European Union data protection requirements. This applies to use of all services and the sites.

Refunding

We are certain that you’ll have a great experience with any of our readers on Psychic.co.uk and the service they provide. However, if you’re not happy with your reading for whatever reason, then we kindly ask you to end the call before 5 minutes have passed and send us an email or call us within a 48 hour period from when your reading took place and we will provide you with a full refund or place you with a new reader, whichever you prefer, with no questions asked.

Be sure to note down the time, date, and reader plus the landline or mobile number you used to call our service.

So to recap:

Your reading must have been less than 5 minutes in duration. Calls that last more than 5 minutes before termination will only be entitled to the remaining minutes with another reader.

You must provide honest and valid details of why you were not happy with your reading.

Refunds will only be paid once for each reader you weren’t satisfied with.

This policy is subject to fair usage and we reserve the right to decline a refund or to give you another reading if we strongly believe the request is not genuine or valid.

As part of the monitoring of our refunds, we reserve the right to listen to calls.

All requests must be made through our office via phone or on email and are subject to verification. Requests for refunds must be made within 48 hours of the call being terminated.

Disclaimer

All psychic readings on Psychic.co.uk are provided to the customer for entertainment purposes ONLY and do not in any way constitute medical, financial, legal, personal or any sort of professional advice.

By having a psychic reading or using this site, you understand that we do not provide advice, give any directions for you to follow or any recommendations. A psychic reader may from time to time offer a personal opinion but this does not constitute advice. A reader will not diagnose conditions or illnesses and that includes questions pertaining to death or pregnancy. The content of psychic readings and the use of this site are for entertainment purposes only and are not be relied upon.

We do not guarantee, endorse, recommend, refer, verify, or evaluate any services provided by readers, and nothing shall be considered as a guarantee, endorsement, recommendation or referral of any reader. We do not warrant the legality, quality, validity, safety, accuracy, completeness, or applicability of the content or anything said or written by any reader or any advice provided. We will not be liable for any damages sustained due to any dependence by you on such information provided by any reader.

Readers are not employed by us and the provision of any of the service by a reader shall be directly between you and the reader. You and the reader are solely responsible for the conversations which take place whilst a reader is providing any services.

Quality Control

At Psychic.co.uk we are constantly striving to offer the best possible service to our customers and readers alike. We look into all negative feedback from customers and where necessary, listen back to the recording of the call in question to better serve you and ultimately provide the correct remuneration where applicable.

As stated above, if the reading is not to your liking, and you have ended the call before 5 minutes has passed, we will give you a full refund, no questions asked.

All our Psychics go through a strict 5-stage vetting procedure, so we can bring you the very best that there is to offer.

We very much hope you have an enjoyable experience at Psychic.co.uk!

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